Trivett Classic named BMW’s top dealer

NEW South Wales dealership Trivett Classic has been named the 2010 BMW Group Australia Dealer of the Year.

In accepting the award, Trivett Classic BMW dealer principal Greg Duncan paid tribute to the team of more than 100 employees at the Parramatta dealership.

“As a BMW Dealer for over 26 years, this is the pinnacle of recognition amongst our peers,” he said.

“To be awarded the 2010 BMW Dealer of the Year is testimony to the leadership of general manager Simon Macedone and his outstanding team of professionals. It is also evidence of our commitment to our customers.”

Mr Macedone added that the award presentation “was a very proud moment for our entire team who have shown great commitment and attention to detail in all areas of the business”.

This is the second year in a row Trivett Classic has featured in BMW Group awards, with its Mini Garage having won a Mini Excellence award last year.

The 2010 Rural Dealer of the Year award went to Toowoomba BMW.

BMW says its awards program “celebrates and rewards exemplary customer service, professionalism and all-round performance within the BMW dealer network”.

In an interview with GoAuto earlier this month, BMW’s new managing director Phil Horton – who took the reins in February after the sudden departure of Stavros Yallouridis last November – admitted that the company had “a lot to make up” to increase sales (down 21.8 per cent this year) and regain the market leadership it lost to Mercedes-Benz last year.

“We have a good team, we have a well established network and certainly as you might imagine one of the things Munich is looking for is that BMW can regain the number one spot,” he said.

“We’ve got a lot to make up. Last year was a tough year in a tough market and it’s one that’s not seeing a huge amount of growth at the moment. In the premium segment it’s certainly been very competitive. I certainly know I’ve got my work cut out for me.”

In presenting the DOTY award to Trivett Classic, Mr Horton said the company was “extremely proud to honour the hard work of our dealers in this country”.

“We consistently strive to ensure that every aspect of owning a BMW is as enjoyable as the drive itself,” he said.