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News - HoldenHolden outlines customer service transformationAt your service: Holden will refocus its customer service efforts back on the patrons as part of a new strategy. New Holden customer experience boss details fresh servicing ‘culture’2 Sep 2016 - GM Holden has announced an overhaul of its customer and aftersales servicing programs in a bid to better compete with its rivals as it transitions from local manufacturer to full-line importer in a year. - The car-maker launched its new customer-focused strategy, dubbed Complete Care, at its GM Australia Design Studios in Port Melbourne this week, describing it as “a culture, rather than just a program”. Click here for full story: Holden outlines customer service transformation  Read more1st of September 2016  Holden locks in Acadia SUVSeven-seat GMC Acadia SUV confirmed as part of Holden’s SUV model rollout11th of August 2016  Holden sales set to bounce backProduct and customer benefit programs are already paying dividends, say Holden execs |
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