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Mitsubishi moves to permanent 10-year warranty

Diamond life: MMAL has introduced a 10-year warranty for new vehicles serviced within its dealer network.

New Diamond Advantage program sees Mitsubishi add 10-year warranty – with a catch

1 Oct 2020

MITSUBISHI Motors Australia Limited (MMAL) has announced an expansion of its Diamond Advantage vehicle ownership program, headlined by the move to a 10-year/200,000km warranty for all new vehicles serviced at Mitsubishi dealerships.


Available to private buyers and small businesses purchasing less than five vehicles, Mitsubishi’s new 10-year assurance period sees it take the crown as the longest warranty of all mainstream Australian brands, however it drops to a five-year/100,000km period if the car is serviced outside Mitsubishi’s service network.


While the 10-year period outstrips all comers, the 200,000km distance falls behind others who offer an unlimited-kilometre warranty, generally paired with a three-to-seven-year time period.


Reverting to a five-year/100,000km warranty if not serviced at an MMAL dealer actually reduces the term of some MMAL models which have in recent years been offered with a seven-year/150,000km assurance period.


The 10-year warranty will be retained when sold to a new owner, provided services continue at a Mitsubishi dealer.


Batteries underpinning the Outlander PHEV and forthcoming Eclipse Cross PHEV will be subject to a separate eight-year/160,000km warranty.


Along with the warranty announcement, MMAL will also permanently be offering a 10-year/150,000km capped-price servicing schedule on all models, with each yearly/15,000km service to cost no more than $999 regardless of vehicle.


This is a significant step up from the previous three-year capped-price servicing arrangement offered by MMAL, and like the warranty, covers every vehicle ranging from the Mirage hatch to the Triton pick-up and Express van.


Four years of roadside assistance also forms part of the new Diamond Advantage package, which again, is dependent on the vehicle being serviced through MMAL’s network.


MMAL marketing and operations director Rob Nazzari said the new warranty would provide owners with greater choice.


“This new 10-year extended warranty puts owners in control. Every Mitsubishi already has at least a five-year warranty,” he said.


“Now, with our 10-year Diamond Advantage program, owners that complete their scheduled capped-price services with an authorised Mitsubishi dealer will enjoy a 10-year warranty, 10-year capped price servicing and up to four years of roadside assistance.”


To the end of August, MMAL has sold a combined 37,778 vehicles, down 32.0 per cent on the 55,516 sold to the same point last year.

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