News - Jaguar - I-PaceRecall: Jaguar i-Pace battery fire riskJaguar recalls i-Pace electric SUVs over potential thermal overload of battery pack and fire risk2 Apr 2024 By MATT BROGAN JAGUAR has re-issued a recall for i-Pace models manufactured between 2018 and 2019 over concerns that an incorrect service diagnostic tool and software update may result in a thermal overload of the vehicles’ battery pack, potentially resulting in a fire risk.
Jaguar warned that a thermal overload may result in smoke or fire emanating from beneath the vehicle, the Vehicle Recalls website stating that a vehicle fire may increase the risk of serious injury or death to vehicle occupants, other road users, bystanders, and/or damage to property.
“Owners of affected vehicles should contact their preferred Jaguar dealer to receive an update to the Battery Energy Control Module (BECM) software using the correct service diagnostic tool and software,” states the recall notice.
“Jaguar requests that that owners park away from structures/property and charge the vehicle outside until further notice.
“The updated software provides an enhanced level of driver warnings in relation to High Voltage battery condition. In the event the software determines a risk exists, the High Voltage battery charging capacity is temporarily limited to 75 per cent.
“The warning message and associated Owners Guide instructions direct the driver to take their vehicle to a Jaguar retailer for diagnosis. Your retailer will then inspect, and if necessary, repair or replace the affected High Voltage battery module/assembly, free of charge.”
The recall notice asks that the owners of affected vehicles contact their nearest Jaguar Land Rover dealership as soon as possible. Alternately, customers may contact the Jaguar Land Rover Customer Relationship Centre on 1800 625 642.
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